Refund policy

**Return & Exchange Policy**

All of our products are made to order. For this reason, **we do not accept returns or exchanges**.

However, if your item arrives damaged, defective, or significantly different from what you ordered, please contact us at bestofriendollcfromus@gmail.com
within **30 days** of delivery. Make sure to include clear photos showing the issue.

If the claim is approved, we will send you a replacement item at no additional cost.

Please note:
- We do not accept returns or exchanges for size issues, color preferences, or buyer's remorse.
- Shipping fees are non-refundable.
- All sales are final.

Thank you for understanding and supporting small-batch, made-to-order production.